Support
Having trouble with RecPla? Start here.
Questions
How do I move to a new iPhone?
On your current iPhone, go to Settings > Export Backup and save the file (to the Files app, AirDrop, or another place). Install RecPla on your new iPhone, go to Settings > Restore from Backup, and choose that file. Your plants, records, and photos all come back together.
How do I get RecPla Plus back without buying it again?
In Settings, under Plan, tap “Already purchased? Restore.” If you’re signed in with the Apple ID you used to buy it, RecPla Plus comes back at no charge. Family Sharing members can do the same.
I’m not getting reminders
Please check these three things:
- In the iPhone Settings app, notifications are on under Notifications > RecPla
- In RecPla, Settings > Care Reminders is on, along with the kinds of care you want (watering, fertilizer, pest control)
- The plant has a care schedule (every few days), and you’ve recorded that care at least once
Reminders arrive once a day, on the morning care is due. Once a plant is past due, you won’t get another reminder the next day (plants past their watering day change color in the Plants list).
How many plants can I add?
With RecPla Free, you can add up to 5 plants and items in total. Scenes don’t count. There’s no limit on records or photos. RecPla Plus removes the limit.
I want to delete all my data
Settings > Delete All Data removes all plants, items, records, and photos at once. Deleted data can’t be recovered, so export a backup first if you need one.
What happens if I delete the app?
Your records and photos are stored only on your iPhone, so deleting the app erases everything. Export a backup before you delete the app.
Requirements
- Devices
- iPhone (iOS 16.4 or later)
- Languages
- English, 日本語 (matches your iPhone’s language)
- Price
- Free (RecPla Plus is a one-time purchase)
Contact
For feedback, requests, or bug reports, please use our contact form.
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